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FREQUENTLY
ASKED QUESTIONS:
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| Q. |
Why
Pioneered Wood?
I like this product, but I can get the same thing at Home Depot
or online for less. Why should I buy Pioneered Wood instead?
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| A. |
Pioneered Wood does a lot of things
that make our product better than any other flooring out there.
- We buy our wood from a mill
that sell extremely high end lumber and that mixes all of the
vertical grain in with the flat grain allowing us to have mixed
grain floors. Most pine floors are either flat grain or vertical
grain and you will pay much more for a vertical grain floor
because of the look and the harder density of the grain standing
on end against wear.
- We mill all of our products
with extreme attention to detail so every piece fits together
and stays together, no gaps, no wood chatter from the moulders,
100% usable material.
- We end match the material which
is a must to anyone who knows flooring, especially when you
are working with wider planks. End matching is a tongue and
groove on the ends of the boards separate from the edge t&g
standard on most all flooring products. The end match keeps
the ends of the boards flush and tight so you don’t get ends
curling up and potentially tripping you or catching your sock.
- We Exact Dry the wood for your
location, meaning that we dry our wood twice bringing the moisture
content in the fibers down to a very low 8-10% which is lower
than the moisture content in the air in most areas of the country.
This will allow the wood to expand slightly in higher humidity
areas, but never will it shrink leaving gaps between the boards.
- We take extreme care to package
and store the material so that it won’t gain moisture, get
damaged by machinery, or become stagnant over time.
- We provide you with a 15-year
finish warranty.
- We keep a professional installation
contractor on staff to offer first hand, toll free technical
support for installation, finishing, etc for your use at any
time during your construction project.
- All of our products are AMERICAN
MADE
- We create a product that fits
a rustic application. We texture many of our products for a
rustic, time worn look that you will never find in a local
home center. Home Depot does not appeal to a rustic market.
They are appealing to the standard home owner.
- Our wood is harvested with ecologically
friendly standards – No clear cutting and no environmentally
damaging practices. By selectively harvesting a forest we allow
the trees to remain a stable institution while cutting and
thinning for the healthiest environment possible.
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| Q. |
When
to order & shipping
time
My home is under construction now, could you tell me at what stage, I should
order my flooring? What is your typical shipping time after the order is
placed?
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| A. |
Our Cheyenne and Concord
products are continuously stocked in inventory and can be shipped
within 24 hours of the order. The Saratoga, and Hamilton, are not
continuously stocked inventory items and must be verified for availability
before shipment. The Breckenridge, Homestead, and Sierra are always
special order items and require an 8-10 week lead time for production.
We recommend ordering your flooring as early in the home purchase
process as possible. This allows maximum time for preparation on
all materials for your home building process to flow smoothly. |
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| Q. |
Color & texture
options
I really like the samples you sent me, but I’m looking for a different
color or a little different look. Do I have any other options?
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| A. |
We offer 7 different
Pioneered Wood floors and 2 of these floors have 2 color options
so all together you have 9 options for prefinished flooring through
our company. We also provide every item without a prefinish coating
applied so if you want to get ambitious you can stain the flooring
to the color of your choice. |
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| Q. |
Installation
costs
I love this plank flooring! What should I expect to pay for installation?
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| A. |
Installation is clean,
simple and fast on all of our Pioneered Wood prefinished floors.
Most qualified installers charge in the area of $2.50 - $3.00/sf
for installing prefinished wood flooring. A typical custom install
where the contractor will stain and finish on site you can expect
to pay a minimum of $5.00/sf. Don’t forget to calculate this into
the cost of prefinished flooring since you will be getting a better
finish with a 15 year warranty that is UV cured at our factory
into the wood. |
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| Q. |
Hardness
of wood in floors
I love the look of this flooring, but isn’t pine a soft wood? I would think
this floor would not hold up to wear and tear like a hard wood floor.
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| A. |
Hardness Rating of our Floors
The hardness of wood in regard to the pressure it takes to dent a floor
is measured using the JANKA hardness method. It is the measure of
the amount of pressure in pounds that it takes to imbed a .444" steel
ball 1/2 of its diameter into the wood. This graph will give you
a relative idea of the comparative density of hardness of your specie
of choice.
Pine is “the” traditional floor
for log homes and cabins and has been for centuries. Yes, the
floor is softer than our white oak or hickory products, but the
beauty of pine is that even with the wear that occurs over time
it maintains the rustic character and charm of the home. Our
pine floors are produced from Loblolly pine which is the hardest
of new growth pine species available and rates on the Janka scale
at 800 psi. Wood homes, wood floors and wood cabinets are cherished
for their beauty and warmth even though they are susceptible
to damage and wear they are valued higher than steel, concrete,
stone, and plastic. |
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| Q. |
How much
wood flooring to order
How do I calculate how much wood flooring I need for my home?
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| A. |
We can help you with
this process. First of all, we recommend using either tile or linoleum
in bathrooms, and utility rooms due to the good possibility of
the flooring getting wet multiple times over it life. Review your
floor plan to figure out total square footage of flooring areas.
You always want to add an extra 10-15% as a waste factor for cutting. |
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| Q. |
Solid
wood floor & sanding
Is this solid wood floor? Is this a product that I can sand down and finish
again in the future?
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| A. |
Yes, this is solid ¾” wood
flooring. All of our products can be sanded and refinished as needed
in the future. |
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| Q. |
Radiant heat
I really want wood floors in my basement, but I’ve chose radiant heat as
well. Can I use wood flooring over radiant heat?
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| A. |
As the manufacturer, we would
recommend that you NOT install any wood flooring over radiant
heat. |
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